1. Introduction

At Replii, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website and AI assistant application, whether accessed via desktop, mobile, or integrated platforms.

By using Replii, you agree to the terms of this Privacy Policy.

---

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Phone number

• Business or company details

• Any information you voluntarily provide through contact forms or messaging features

b. Usage Data

• IP address

• Browser type and version

• Device information

• Pages visited and actions taken within the app

c. Communications & Input Data

• Messages exchanged with the AI assistant

• Uploaded files or user inputs related to task automation or customer service features

---

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services

• Respond to inquiries and offer support

• Personalize your user experience

• Monitor usage trends and prevent misuse

• Ensure security and compliance with legal obligations

• Improve our AI models and assistant performance (non-personal/anonymized data only)

---

4. Data Sharing and Disclosure

We do not sell your data.

We may share information with:

• Third-party service providers (e.g., cloud hosting, analytics) under strict confidentiality agreements

• Legal authorities when required to comply with law, court order, or legal process

• Partners only with your explicit consent (for integrations or automation features)

---

5. Data Security

We implement appropriate security measures to protect your information, including:

• SSL encryption

• Role-based access control

• Secure cloud infrastructure
  However, no system is completely secure, and we cannot guarantee absolute protection.

---

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

You may request deletion of your data at any time by contacting us.

---

7. Your Rights (Canada / PIPEDA)

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated information

• Withdraw your consent

• Request deletion of your personal data

To exercise your rights, please email us at privacy@replii.ca.

---

8. Cookies & Tracking

We may use cookies and similar technologies to improve site functionality and analyze usage. You can manage or disable cookies via your browser settings.

---

9. Children’s Privacy

Replii is not intended for individuals under the age of 13. We do not knowingly collect data from minors.

---

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top. Continued use of the service constitutes acceptance of the revised policy.

---

11. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact:

Replii Inc.
Email: privacy@replii.ca
Website: https://www.replii.ca